Frequently Asked Questions
How long does delivery take?
Delivery depends on scope and plan, but we are optimized for fast setup with clear milestones from onboarding to handover.
What do you need from me to start?
We typically need your brand direction, product/catalog details, preferred theme, required packs, and business contact details.
Do you help with hosting and domain setup?
Yes. We guide hosting/domain setup and align environment requirements for reliable deployment.
What payment methods are available?
GlyGold supports provider-based payments plus manual proof upload workflows with status tracking and admin moderation.
Can I track order and payment status?
Yes. Your portal includes orders, invoices, receipt upload, and timeline/status updates across payment and delivery states.
Do you support multi-store setups?
Current projects focus on robust single-store delivery, with future direction toward multi-store/multi-tenant hosting capability.
Do you offer post-launch support?
Yes. Support and maintenance options are available after launch based on your selected plan and scope.